The business benefits of employee recognition are numerous. Studies published by Forbes and Hppy show that employee recognition improves engagement, customer satisfaction, employee retention, employee experience, and performance. Actually, “Praise and commendation from managers was rated the top motivator for performance, beating out other noncash and financial incentives, by 67% of workers,” according to GetHppy.com. [...]
It was my wife in our early days of marriage who set the record straight—I was wrong about gas stations. Up until that time, I thought the big numbers posted on gas pumps were the year the oil was collected. And so “93” meant it was from the year 1993. This made sense because the [...]
I haven’t written for a few weeks because for a couple of them, I was sick. It all started with some symptoms that looked like Lyme disease. I’m from Pennsylvania, which is one of those tick-rich states where Lyme is a threat. I went to the doctor’s office and he thought it looked like Lyme, [...]
Last time I suggested that a sweeping strengths movement larger than we've ever seen could be coming. I defined strengths as, “your best means of contribution and contentment,” and wrote that few us have really tapped into the talents, traits, skills, knowledge, values, and more that are within us. And I commended us to seek humility as [...]
We’re in the midst of an unprecedented strengths movement. Folks are eager to discover their areas of strength, and what’s more, they’re expecting to use their strengths every day. There are more laborers than ever before focused on helping others to use their strengths. And what’s more, technology around strengths is burgeoning. In a general [...]
In high school, there was a group of popular guys that I wanted to be part of. They wore construction boots, jeans, and flannel shirts to parties. To become one of them, I decided to dress like them. It was a shallow idea, but hey, I was a teenager. At the next party, I showed [...]
What does it cost your organization to replace an employee? Whether you’re a coach in private practice or part of a larger organization, it’s costly. According to the Society for Human Resource Management, replacing an employee can cost 6 to 9 months of the employee's salary. The numbers can go up depending on the specific [...]
I’m friends with them, work with them, am led by them. They’re around me at the office, at church, at home. I’m even married to one. Before we talked about how to work with compliant people without crushing them, and discussed the RightPath tool that helps our employees understand more about themselves and working with [...]
The other day someone made a request of me and before I could even think, my mouth said, “Sure I’d love to.” When I went home and thought about it more, I realized I hadn’t really wanted to say yes, but my words betrayed me. And now I felt stuck between what I agreed to, [...]
A report from Gallup on the American workforce says that today’s employees expect coaching, and employers that don’t offer coaching may lose talented workers. On top of that, the largest group of employees in the workforce—millennials—value personal growth over pay. Employers cannot ignore coaching. But how can employers offer coaching to their employees? According to [...]