Kim Faircloth didn’t need PCCI to make her a coach. She already was one – ICF certified, trained by several of the field’s leading programs, holding executive coaching credentials at the PhD level. As a former HR executive, workplace ombudsman, and mediator, she’d spent years helping people find their way through conflict. She’d even co-authored an Amazon bestseller on the subject, Conflict Sparks Change.

By most measures, Kim had arrived.

But conflict coaching in today’s climate is hard. And more and more, her clients – many of whom knew she was a Christian – wanted to bring God into the conversation. Kim realized she had the skill. What she didn’t have was the language. She sensed a deeper calling to weave faith into her coaching naturally, without forcing it, and she didn’t yet know how.

There was no dramatic crisis behind Kim’s decision, no single moment of doubt to overcome. “I had no fear,” she says – only the ordinary hesitation of an already full calendar.

What drew her to PCCI specifically was something less common in coach training: the promise of ongoing community after the classes ended. She wanted colleagues she could trust, not just a certificate.

Asked what made her finally say yes, her answer was simple: God.

Kim describes PCCI’s training as the most rigorous she’s experienced in a long career of professional development – including, notably, its approach to ethics. “It takes me from mind to heart and back again in every session,” she says. Fundamentals built the foundation; Coaching Skills Mastery, taught by instructors she calls true experts, is where the real shift happened.

Her breakthrough came while observing a live coaching session during Coaching Skills Mastery class. A seed planted early in a client conversation seemed to go nowhere – no visible movement, no obvious progress. Then, weeks later, watching later sessions unfold, Kim saw that same seed grow in ways no one could have predicted.

She was struck enough by the moment that she hung a sign on her wall: Isaiah 40:31, on perseverance. A daily reminder, she says, “that it is not my timing but God’s.”

It was in that same season that Kim learned something she hadn’t expected to learn: how to be a coach and a person of faith without collapsing the two into one role. PCCI helped her separate faith-based coaching from serving as a spiritual advisor – to listen to the Holy Spirit for how much to bring God into a given conversation, rather than treating it as all-or-nothing. “I learned to naturally let God be the third person in the room,” she says.

Today, Kim coaches with more structure than before – and, somewhat surprisingly, more freedom inside it. The clarity PCCI gave her about the coach’s role – to serve the client’s agenda, not to lead it – has changed how she works. She’s returned to executive coaching, drawing on the PhD in Leadership and Management she earned years ago, and she’s continuing her training with PCCI’s Strengths-Based Certification.

One story stands out. Kim was brought in to coach a team that had cycled through team-building program after team-building program without real progress. What she saw was a mismatch: they’d been building a team, not coaching one. Using PCCI’s coaching structure – and staying anchored to the principle that the client was the team itself, not a curriculum – she let them set the agenda. That flexibility let her tailor every session to what the team actually needed. “What I learned at PCCI,” she says, “is the coaching process is scalable.”

Kim now coaches clients regularly. She describes a quieter kind of confidence than she expected: comfort not in always knowing the next question, but in trusting the flow of the conversation itself. And she’s been surprised by how much she’s come to value the PCCI community. “I think I found my tribe,” she says.

Kim doesn’t spend much time looking backward, but when asked what she’d tell her past self, she didn’t hesitate: this isn’t just another coach training program. “The entire program, and everyone I’ve interacted with, makes me feel like I’m a small part of one big Kingdom calling.”

To anyone weighing the same hesitations she once had – time, money, whether they’re “qualified enough” – Kim is direct. Time is real, she says, but she found a way, and she was busier than most. On money, she’s taken many coaching programs, and this is the one she’d point to for return on investment. On qualifications: “That might be the devil talking to you. Coaching is a skill that can be developed, and you are as qualified as you need to be if you feel called to practice it.”

Her final word is the one she keeps coming back to: “I’ve rarely regretted choices I’ve made in life, but I’ve always regretted being a disobedient child of God.”